Sales Policy

Effective Date: January 10, 2025

At Tyrva, we aim to provide our customers with a seamless shopping experience. This Sales Policy outlines the terms and conditions of sales on our website, including payment, pricing, shipping, and order fulfillment.

1. Product Information

We strive to ensure that all product descriptions, images, and details provided on our website are accurate and up-to-date. However, we cannot guarantee that all information, including product availability and pricing, is error-free. In the event of an error, we reserve the right to correct or cancel orders. If there is a change to the price or availability of a product after your order is placed, we will notify you before proceeding with fulfillment.

2. Pricing

  • Pricing Accuracy: All prices listed on Tyrva are in U.S. dollars (USD) and may be subject to change without prior notice. Prices may vary based on product availability, demand, or other factors.

  • Taxes: Sales tax will be applied to your order based on your location, as required by local, state, and federal law. The applicable tax rate will be calculated at checkout.

  • Discounts and Promotions: From time to time, we may offer promotions, discounts, or special offers. These promotions are subject to change and may have specific terms and conditions, including expiration dates and exclusions. Discounts cannot be applied retroactively to previous purchases.

3. Payment Methods

We accept a variety of payment methods to ensure convenience for our customers, including:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways

By placing an order on Tyrva, you authorize us to process your payment using the selected payment method. Payment is due at the time of purchase.

4. Order Processing and Fulfillment

  • Order Confirmation: Once you place an order, you will receive an order confirmation via email with your order details. This confirmation does not signify that your order has been processed or shipped.

  • Order Processing Time: Orders are typically processed within 1-3 business days, depending on product availability and order volume. You will receive a shipping notification email with tracking information once your order has been dispatched.

  • Shipping: We offer various shipping options based on your location. Shipping charges are calculated at checkout and vary based on the shipping method and destination.

  • Shipping Time: Delivery times may vary depending on your location and the shipping method selected. Estimated delivery times will be provided at checkout.

5. Order Cancellations

  • Cancellation Policy: You can cancel your order within 24 hours of placing it by contacting us at info@tyrva.site. If your order has already been processed and shipped, you will need to follow the return process once you receive your order.

  • Changes to Orders: If you need to make changes to your order, such as modifying the shipping address or changing the items, please contact us immediately. We will do our best to accommodate your request if the order has not been processed yet.

6. Backorders and Out of Stock Items

In the event that a product you ordered is out of stock, we will notify you as soon as possible. We may offer an alternative or allow you to choose a backorder option if the item is expected to be restocked soon. If you do not wish to wait for the restock, we will process a full refund for the item.

7. Refunds and Returns

  • Eligibility: If you are not satisfied with your purchase, please refer to our Refund and Returns Policy for full details on how to request a refund or return an item.

  • Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method.

8. Customer Service

If you have any questions or concerns regarding our products, services, or order status, please feel free to contact our customer service team:

  • By email: info@tyrva.site
  • By phone: (903) 669-3194
  • By mail: 1900 Harrison St, Paris, Texas

9. Limitation of Liability

To the maximum extent permitted by applicable law, Tyrva is not responsible for any damages or losses resulting from the use or inability to use our products, including direct, indirect, incidental, or consequential damages. Our liability is limited to the amount paid for the products purchased.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates.

Thank you for shopping at Tyrva. We appreciate your business and strive to provide excellent customer service and high-quality products.